Faqs

An onsite estimate is always best- but we realize people are busy. Many of our customers will simply text or email pictures of their existing water softeners or heaters and we can usually provide an estimate after we have a chance to look at your existing installation.

The units we provide and install are professional grade machines. They have a better grade of parts and media beds than the ones you might purchase at the big box stores. The included warranty that we offer, with every unit we provide and install, is the equivalent of the added on extended service agreement that you would purchase when buying a unit at the big box store. By the time you factor in installation costs, haul away and extended service plans, you are in the same price range and are purchasing a much better made product. The biggest benefit to buying from Lone Star Water Services, or any local and reputable company, is that you won’t ever need to call an “800 number” to get the service you need. You will not have someone at a “call center” tell you they will put you in contact with “someone in your area” who will come out “at an unspecified time” to fix your problem. If the need arises for service on your unit, our phone number is the only one you need to call for prompt service!